Crisis Management Mobile App

Mobile app that provides critical access to the Cherwell Crisis Management and Remote Work mApps.

Overview

The Crisis Management Mobile App requires a SmartUX runtime in addition to your Cherwell infrastructure. Visit https://powwowmobile.com/itsm or email sales@powwowmobile.com for more information.

Help keep your employees safe and healthy through the COVID-19 crisis directly from their phone. In addition to easy to use mobile ticket management, this mApp adds one touch check-ins, easy updates for key contact information and support for remote work requests when used with the Requester mobile app.

Key Features:

• Requester native mobile app provides a simple, guided experience for requesting help, searching the knowledge base, and getting support via chat & phone.
• Check in lets employees provide their updated location, status and contact information with a single click.
• Announcements inform employees of critical information via the home screen of the app and push notifications.
• Remote Work Request provides a guided experience to quickly request supplies and status needed for remote work.
• Apps are fully native, and support key device features such as push notifications, offline access, biometric login, GPS, camera, and more.
• App can be completely customized using the drag-and-drop SmartUX Studio.

Get Started Here

Video Demo

Support

Use of the ITSM Mobile Apps for Cherwell requires a valid subscription to the PowWow Mobile SmartUX system as well as a compatible SmartUX runtime. Contact PowWow Mobile for more information.

Phone Number: (877) 800-4381

Email: support@powwowmobile.com

System Requirements

Platform Version Requirements: 9.7

Content Version Requirements: 9.7

Prerequisites: SmartUX runtime

Details

Category: IT Service Management

Price: Paid

Publisher: PowWow Mobile

Version: 1.0

Documentation: Download Documentation Here