HR Case Management

Enable your HR teams deliver employee services quickly and efficiently with enhanced case management.

Overview

This solution includes case management functionality as well as employee administration workflow and processes for Employee Lifecycle Management. The overall solution is globalized and localized in English and Spanish and is foundationally ready to be localized in other languages as well.

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Support

This is not compatible with content versions 9.4.0 and newer due to the new Task group object enhancement. Extensive configuration may be required.

This is a Cherwell Labs mApp Solution intended to showcase experimental or beta-level content features in Cherwell Service Management. Functionality, testing, and documentation are limited or incomplete. Cherwell support is not provided for this mApp Solution, so install it at your own risk on a test environment before installing it on a production system.

System Requirements

Platform Version Requirements: Tested on 9.2x and 9.3x

Content Version Requirements: Tested on 9.2.x or 9.3.x for a clean scan - however, as noted below, Cherwell HR Case Management can be installed with other lower content versions. Service Catalog Templates are used in this solution, so minimally the content version needs to be 7.x. If you have already installed HR Case Management (version 2) - loading this new solution could impact form and workflow modifications you have made locally. Please see the "Pre-Installation Considerations" area in the solutions documentation.

Prerequisites: None

Details

Category: HR Service Management

Price: Free

Publisher: Cherwell Labs

Updated: 15/10/2020

Version: 3.0

Documentation: View Product Documentation