Ivanti Neurons ISM Integration...

With 2020.3 release, Ivanti Service Manager customers can easily enable population of the CMDB from Ivanti Neurons. Applicable for Cloud customers only. Please note that only device data can be imported from Ivanti Neurons during the synchronization process.

It is recommended to import content package by navigating to Admin UI-> Package import option. In addition to that, it is advised to apply package on STG tenant and execute necessary tests before applying the package on UAT/PRD tenant. Please note that it is mandatory to apply content package to enable the functionality to work. In few of the cases, professional services assistance may be required. For more information, please reach out to your respective Territory Manager or Customer Success Manager.

In case of any issues or questions, please log a ticket with Ivanti Support team.

Compatibility Requirements

Binary Version : 2020.3 and above