NNT ITSM Integration Module
By Integrating Change Tracker with Cherwell, your capability for change control is transformed.
NNT provides a comprehensive out-of-the-box integration that links the changes requested/approved with the observed changes and reconciles in real-time to highlight unplanned changes that are taking place within your IT environment. Approved changes are validated automatically, with a full audit trail of everything that changed and reconciled with your change requests. By leveraging NNT's Change Tracker Intelligent Change Control, repeated or recurring change patterns can be modeled and re-used to segregate pre-approved changes from the unexpected and genuinely suspicious changes. This reduction of change noise revolutionizes breach detection, identifying circumvented process and exposing zero-day malware activity.
NNT Support Information
Phone: (844) 898-8358
Platform Version Requirements: 8.2.1 or later
Content Version Requirements: 8.0.0 or later
Prerequisites: CPU (DUAL CORE CPU OR 2 VCORES), MEMORY (4GB), DISK FREE (10GB), OPERATING SYSTEM – 64BIT ONLY (WINDOWS SERVER 2016), MICROSOFT .NET FRAMEWORK (VERSION .NET 4.7.2), DATABASE (SQL Lite Pre-Packed with Installer), CHANGE TRACKER VERSION (Gen 7 R2 18.104.22.168 or higher)
Category: IT Service Management
Publisher: New Net Technologies (NNT)
Documentation: Download Documentation Here