NNT ITSM Integration Module

By Integrating Change Tracker with Cherwell, your capability for change control is transformed.

Overview

NNT provides a comprehensive out-of-the-box integration that links the changes requested/approved with the observed changes and reconciles in real-time to highlight unplanned changes that are taking place within your IT environment. Approved changes are validated automatically, with a full audit trail of everything that changed and reconciled with your change requests. By leveraging NNT's Change Tracker Intelligent Change Control, repeated or recurring change patterns can be modeled and re-used to segregate pre-approved changes from the unexpected and genuinely suspicious changes. This reduction of change noise revolutionizes breach detection, identifying circumvented process and exposing zero-day malware activity.

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Support

NNT Support Information

Website: https://www.newnettechnologies.com/cherwell.html

Phone: (844) 898-8358

Email: USinfo@nntws.com

System Requirements

Platform Version Requirements: 8.2.1 or later

Content Version Requirements: 8.0.0 or later

Prerequisites: CPU (DUAL CORE CPU OR 2 VCORES), MEMORY (4GB), DISK FREE (10GB), OPERATING SYSTEM – 64BIT ONLY (WINDOWS SERVER 2016), MICROSOFT .NET FRAMEWORK (VERSION .NET 4.7.2), DATABASE (SQL Lite Pre-Packed with Installer), CHANGE TRACKER VERSION (Gen 7 R2 7.2.1.19 or higher)

Details

Category: IT Service Management

Price: Paid

Publisher: New Net Technologies (NNT)

Updated: 24/07/2019

Version: 9.6

Documentation: Download Documentation Here