Info

Manual download

Provided By

Ivanti One Partner

Partner

Sollertis

Tags

One-Click Survey & XLAs

Gather valuable user experience feedback without the hassle of time-consuming multi-question surveys.

Overview

The Customer Experience One-Click Survey is a set of links that can be embedded in any email to capture customer feedback with just one-click.

Upon clicking, the user is directed to a thank you page where they are able to add additional comments if they wish.

All data is stored in Cherwell and has OOTB Survey/XLA dashboards to analyse and action Customer Satisfaction results in-conjunction with your SLA performance.

If you want a quick 30-minute demonstration, please click through to our website and schedule an appointment at a time that suits you.

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Support

Sollertis Contact Information:

Phone: +44 (0) 1793 676 330

Address: Delta 604, Delta Business Park, Welton Road, Swindon, SN5 7XF

Website: http://www.sollertis.co/

Details

Category: IT Service Management

Price: Paid

Publisher: Sollertis

Updated: 24/07/2019

Version: 2.0