Info
Manual downloadProvided By
Ivanti One Partner
Partner
SollertisTags
One-Click Survey & XLAs
Gather valuable user experience feedback without the hassle of time-consuming multi-question surveys.
Overview
The Customer Experience One-Click Survey is a set of links that can be embedded in any email to capture customer feedback with just one-click.
Upon clicking, the user is directed to a thank you page where they are able to add additional comments if they wish.
All data is stored in Cherwell and has OOTB Survey/XLA dashboards to analyse and action Customer Satisfaction results in-conjunction with your SLA performance.
If you want a quick 30-minute demonstration, please click through to our website and schedule an appointment at a time that suits you.
Support
Sollertis Contact Information:
Phone: +44 (0) 1793 676 330
Address: Delta 604, Delta Business Park, Welton Road, Swindon, SN5 7XF
Website: http://www.sollertis.co/
Details
Category: IT Service Management
Price: Paid
Publisher: Sollertis
Updated: 24/07/2019
Version: 2.0