Perspectium Service Integration for...

Connect your Ivanti environment with your service providers, to fully automate the flow of information and ensure visibility across the entire incident process with Perspectium.

Perspectium Service Integration for Ivanti Service Manager enables the bi-directional flow of incident records between Ivanti and ServiceNow. Whether you use Ivanti in your IT Operations function, or you are a service provider that uses Ivanti in your customer service delivery operation, Perspectium eliminates the need for complex, time-consuming custom API programming with a fully managed service that automates service provider impact and improves the relationship between service provider and consumer.

• Ensure consistency and governance between IT Operations and 3rd party service providers
• Accelerate incident response and maintain SLA adherence in a blended service provider operating model.
• Enhance customer experience and reduce manual effort for both customer and provider

Perspectium makes that happen, with integration delivered as an end-to-end managed service, rather than a complex API development effort that takes weeks or months of effort to build and maintain. Find out how enterprises that choose Perspectium are reducing costs, automating processes and engaging better with their suppliers.

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