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Perspectium Service Integration for...

Connect your enterprise applications to reflect your business workflows, engage more effectively with your service providers, transform your data in flight and ensure enterprise visibility with Perspectium integration solutions

Perspectium Service Integration for Ivanti Service Manager enables bi-directional, inter-application flow of transactional data such as incident records, change requests, or service requests that are part of an executing workflow process.

These workflows may be between Ivanti and other IT service management tools (ServiceNow, Remedy, Cherwell, or Micro Focus), with enterprise apps such as Salesforce or Atlassian JIRA, or with third-party managed service provider (MSP) organizations.

  • Ensure consistency and governance across regional or divisional systems.
  • Improve responsiveness to internal or external customers by unifying Customer Service, ITSM, and Development teams and systems.
  • Accelerate incident response and maintain SLA adherence in a blended service provider operating model.

Perspectium makes that happen, with integration delivered as an end-to-end managed service, rather than a complex API development effort that takes weeks or months of effort to build and maintain. Find out how enterprises that choose Perspectium are reducing costs, automating processes and engaging better with their suppliers.

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