A tightly integrated RightAnswers Knowledge Hub experience for Cherwell Service Management.

Overview

Get the Right Answers to the Right People at the Right Time

Upland’s RightAnswers platform increases IT Help Desk and employee productivity and improves the user experience. Its KCS v6 Verified knowledge hub makes it easy to create, maintain, and quickly find relevant information within your existing Cherwell implementation.

Off the Shelf Knowledge

RightAnswers Knowledge-Paks populate your knowledge base with more than 90,000 knowledge articles addressing the most common issues found with 600+ off-the-shelf software applications and hardware. This can be provided through our knowledge hub or through a direct import into your Cherwell KB.

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Support

Upland Software, Inc.

Website: https://uplandsoftware.com/

Phone: +1-732-396-9010

Email: rightanswers@uplandsoftware.com

Headquarters: 401 Congress Avenue, Suite 1850

Austin, Texas 78701

System Requirements

Platform Version Requirements: Requirements: 8.2 and higher

Content Version Requirements: Requirements: 8.2 and higher

Details

Category: IT Service Management

Price: Paid

Publisher: Upland Software, Inc.

Updated: 07/06/2019

Version: 1.0

Documentation: View Documentation Here