SalesForce User Connector

Create and manage Salesfoce user accounts from Ivanti Identity Director and Automation.

Salesforce.com is a global cloud computing service best known for its CRM product. CRM is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

The key benefits of the Salesforce Add-on are:

• Simpler user onboarding process into Salesforce.com.
• Reduce user-interaction with service desk. End-users can trigger the reset of their Salesforce.com password from the Ivanti Service Store.
• Enterprises have more granular control by programmatically disabling and enabling access to Saleforce.com to specific users and/or groups.
• Salesforce.com user’s profile and role dynamically update accordingly to user title and department.

Sample Ivanti Automation and Identity Director runbooks and services

To use these solutions, first download and install the unpackager tool from here and use it to open the solution.