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ServiceNOW Connector Sample Building...

A set of sample Ivanti Automation and Identity Director services for the ServiceNow Incident Management Connector

Use these sample building blocks as a starting point in developing Ivanti Automation and Ivanti Identity Director solutions. Refer to the Quick Start guide included with the building blocks for details on each services.

The Ivanti Automation and Ivanti Identity Director Building Blocks are for demonstration purposes only and should be used to assist administrators in building production level services for the Ivanti Identity Director Web Portal.

Building Blocks

When importing the Building Block samples, they are installed at the following locations:

In the Ivanti Identity Director Portal

  • Service Catalog > RES Samples > ServiceNow

In the Ivanti Automation Management Console:

  • Modules: Library > Modules > RES Samples > ServiceNow
  • Run Books: Library > Run Books > RES Samples > ServiceNow

Please note, that after importing the Ivanti Automation Building Block in the Management Console, the created Run Books must be assigned to an Agent that will execute the Tasks.