Zero Incident Framework (ZIF) IT...

AI driven Digital Service Desk and Triaging

Overview

ZIF ITSA Module provides AI-driven digital service desk and triaging, enhanced service desk capabilities and enables quick decision making.

It provides analytical metrics such as:

• Suggested Technician / Virtual Supervisor
• Estimated Time to Resolution
• Customer Satisfaction Indicator
• Service Level Agreement (SLA) Indicator

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Video Demo

Support

Phone Number: [+1 609 951 2256](tel:+1 609 951 2256)

Email: support@zif.ai

System Requirements

Platform Version Requirements: 9.7.4 or above

Details

Category: IT Service Management

Price: Free

Publisher: GAVS Technologies

Version: v1