Enabler for Professional Service Management
Easy’s Project Management is specialized in managing Service Management projects both in the fields of organization and ITSM solutions. We help our clients improve their organization by optimizing the collaborative tools and processes that sustain the projects and IT services portfolio. We provide consultancy, integration, and development services in the areas of Project Portfolio Management and Service Management.
Easy’s PM based in Lausanne, Switzerland, operates in many countries worldwide. We are specialized in implementing Service Management and Portfolio Project Management systems. Easy’s PM helps improve your services by optimizing your processes and reporting. Easy’s PM provides consulting and IT solutions at every stage of your Service Management project. Easy’s offers a wide range of services for every stage of the ITSM project lifecycle:
- Project management: scoping, planning, aligning
- Support teams to understand ITIL new roles and workflows
- Help customers design customized processes and dashboards from ITSM best practices
- Identifying, defining and quantifying workload implementation and integrations
- Tool implementing and customizing
- Training: ITIL, Service Desk and Projects
Easy’s delivers solutions that increase quality by aligning your portfolio and services with the customer needs and strategy.
Easy’s is specialized in implementing Ivanti Service Manager since 2008. Our ISM team is composed of highly experimented IT engineers with ISM certification level and dual competence in ITSM best practices and solution customizing / integration.
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